ARE THERE ANY SHIPPING COSTS?

Free worldwide shipping on all orders! All orders ship from our headquarters in London. Our free shipping offer will be automatically applied to your cart at check out. Customers are only responsible for any Duty and Customs Fee.

 

WHEN WILL MY ORDER SHIP?

All orders placed Monday - Friday before 16pm GMT ship within 24 hours. All orders placed after the cut off time will ship the following business day. Please note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1 extra day for order processing.  

 

HOW LONG WILL SHIPPING TAKE?

For UK Delivery: via Royal Mail is 1-2 business days.

For EU Delivery: via Royal Mail is ~ 3 business days.

For International Delivery: via Royal Mail is ~ 3 business days.

 

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

After placing an order, you will receive an email from us containing all the details of your purchase. Within 1 hour of shipment, you will receive a shipping confirmation by email and text with a link to track your package online. 

 

NEED ADDITIONAL HELP?

Please contact us at orders@fitroya.com and we will be happy to assist you with any questions related to your order. 

 

RETURNING AN ITEM?

For more information on how to return an item, please visit our Returns page here.

 

DO YOU OFFER GIFT WRAPPING OR BOXES?

Sorry not at this time.